When you were outside the rideshare vehicle
Record the plate number, vehicle description, and driver information if it is safe to do so. A rideshare sign can be a useful observation, but it does not prove the driver was working at the time. Keep anything the driver told you separate from facts you personally observed.
For a collision in Boca Raton, describe your direction of travel, location, and what you could see. If you were walking or cycling, explain your position before impact in ordinary language. Avoid returning to an unsafe spot to recreate the scene for photographs.
Bring the report number, witness contacts, and any communications from your own insurer to the first conversation. An attorney can discuss what still needs investigation, including trip activity and the identity of potentially relevant insurers. You do not need to identify the platform’s insurance carrier before asking for help.
How Hoffman Legal can help you start
A consultation is an opportunity to explain the collision, identify the people involved, and review questions about trip activity and insurance. Share what you know and flag details that are uncertain. Your next steps depend on your circumstances.
- Passengers: bring the trip receipt, booking details, and your own account.
- Rideshare drivers: preserve app activity and the policy information you have.
- Other road users: keep vehicle details, scene information, and witness contacts.
For emergencies, call 911. Seek appropriate care for injuries and save the documents you receive. Do not put yourself at risk to gather evidence.